FAQ
Questions parents ask

Do you take our insurance?
We file claims for most dental PPO plans, and we tell you before your first visit whether we are in network with yours. The fees page lists each kind of plan and how we handle it.
What if we don't have insurance?
You pay the fee for each visit, and we give you a written estimate before treatment starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Do you take Medicaid or CHIP?
Call us. The answer depends on your child's plan, and we will say plainly whether we take it.
Will it hurt?
Your dentist tells your child what each step feels like and how any numbing is done before it starts. Your child can raise a hand to pause at any point.
How often does my child need X-rays and a cleaning?
Your dentist decides, based on your child's teeth and history. We tell you why, and what the alternative is.
What is a deep cleaning?
It is a cleaning below the gum line for gums that are inflamed. Children rarely need one. If your dentist recommends it for you or for your child, they explain what it involves first.
Do you see children, and from what age?
Yes. Dental groups suggest a first visit by your child's first birthday, or when the first tooth comes in. A toddler can sit on your lap for the first look.
What counts as a dental emergency?
Trouble breathing or swallowing, or swelling that spreads to the face, eye or neck, needs an emergency room or 911. For a knocked-out or broken tooth, call us right away and we will tell you what to do.
Do you offer sedation?
This practice does not offer sedation. If your dentist thinks your child needs it, they will refer you to a dentist who does and explain why.
Can we get a written estimate before treatment?
Yes. We give a written estimate in advance to anyone paying without insurance, and to anyone who asks.
Does anyone on the team speak Spanish?
The owner fills in the languages the team speaks. Ask the front desk when you book.
How do we cancel or change a visit?
Call or text the front desk as early as you can and we will find another time. Our office manager can tell you about any cancellation policy when you book.

Still wondering about something?
Ask us. Our front desk will answer within one business day.